X-mag User Guide – Troubleshooting

The secret to avoiding marker problems is to keep the X-mag clean and lubricated. Never use excessive force to assemble or disassemble the marker. Make sure that all components are correctly reinstalled before reassembling the marker. No part of the X-mag requires any more force than that which can be applied by hand.

When attempting to identify a suspected problem with the X-mag, first ensure that the following external conditions have been met:

AIR SUPPLY TO MARKER

Minimum 1000 psi in bottle for testing purposes.
Minimum output pressure from the bottle regulator is 600 psi.
The bottle supply is turned on and connected correctly.

POWER SUPPLY

If firing in electronic mode make sure battery is charged.
Marker is switched on.
Good batteries in Hopper.
Good battery in Warp Feed (if installed).
All components are dry.

PAINTBALLS

Should be round and consistent in size.
Do the AGD paintball drop test to make sure you are using quality paintballs.
No dirt or moisture on shell surface.
Any broken balls have been completely cleaned out of hopper, marker, and barrel.
Paintballs have been matched to barrel size diameter. It’s most important that they are not too large.

PROBLEMS AND SOLUTIONS

Marker goes full auto when trigger is pulled:

On/Off Pin is too short.

With charged battery attached, and marker switched on, nothing happens; no display:

Magnet in trigger is too close to Hall Effect Sensor; adjust.

With charged battery attached and marker switched on, marker does not fire, but display is on:

Magnet in trigger is too far away from Hall Effect Sensor; adjust.

Solenoid plunger doesn't move up and down freely when marker is degassed:

The two diagrams here, illustrate the plunger and sear, as viewed from the front.

Look closely at the diagram on the left. The vertical black and white line indicates where a straight plunger should be. The red and white dotted line indicates where this clevis is bent. A correct plunger should look like the diagram on the right.

Pull out the Sear Assembly in your marker and make sure plunger is not bent where it should line up with clevis. Bend the plunger until it is straight (Same as the one on the right).