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We offer a 90-day
limited warranty from the date of original retail purchase. This limited
warranty covers some parts, labor, manufacturing defects, and
malfunctions. It does not cover abuse such as wrapping the marker around
a tree after you lose a game, nor does it cover damage that occurs as
part of an accident such as a house fire or hurricane.
After the 90-day limited warranty ends, we have what we call star
warranty program. There are one to four stars laser engraved above the
serial number on your marker’s valve assembly. Each star entitles
you to a free repair of your marker.
When you send your marker in for repair, we will drill a small dent into
one star and so “punch” it out. After we have punched a star
there is again a 90-day warranty to make sure we fixed your marker
properly. If the marker still has the same problem it was sent in for, we
will fix it again without punching another star, as long as the marker is
returned to us within 90 days.
We will still service your marker after all the stars are used, but we
will charge you a standard rebuild fee, which covers the replacement of
soft parts and return ground shipping. There will be additional charges
for hard parts such as bolts or sear assemblies. Just as there is a
90-day warranty on repairs done under the star program, there is also a
90-day warranty on rebuild repair work.
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